| Issue ID | 1292153 |
| Internal NHTSA # | 10875633 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E500 |
| Model Year | 2004 |
| File date | 15/06/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Dealership: first class auto land, 4050 frankford ave philadelphia, pa 19124 first problem: the srs airbag light was on when i first purchased the car the dealership promised to fix it and never did. Second problem: the power steering was faulty and the dealership fixed it, but i got a new error on my instrument panel. Third problem: after getting the power steering problem fixed a warning light appeared saying warning esp malfunction visit service center. Forth problem: i drove to work and got home park the car woke up the next day and my right front front air shock went on me. I called the dealership and the owner refused to repair it, so i went to a an authorized mercedes repair shop and they fixed it, out of pocket i paid $650. 00 fifth problem: fifth problem: sbs brake system failed, my whole entire braking is not working, it was working perfectly and all of a sudden i parked my car to go into work, when i got off from work and started my car a huge red light flashed on my instrument panel, and my breaks would not work, i purchased the car on jan 18th 2016 the current date is june 16th 2016 i had the car less than 6 moths and drove it for 5,000 miles. I have hd video footage of my car getting towed away when the air shocks malfunctioned, i will have hd footage of the towing of my car now that my whole entire braking system is malfunctioning could someone help!, i'm willing to do an full report on the local news, this dealership must be stopped before someone losses their life, i was fortunate not to lose my life or risk the lives of others thus far. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHILADELPHIA, PA |
| VIN pattern | WDBUF7OJ24AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |